Frequently Asked Questions
Everything you need to know about shopping with Looks Kart.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for regional locations. You will receive a tracking link via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 14-day hassle-free return policy. Items must be unused, in their original packaging, and with all tags attached. Please visit our Returns Portal to initiate a request.
What payment methods do you accept?
Looks Kart accepts all major credit and debit cards (Visa, Mastercard, American Express), UPI, net banking, and popular digital wallets. Cash on Delivery is also available for select pin codes.
Are the products on Looks Kart authentic?
Quality and authenticity are our top priorities. We source products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% genuine.
How can I track the status of my package?
Once your order is shipped, you can track it through the 'My Orders' section on our website or by clicking the tracking link sent to your registered mobile number and email.
Can I cancel my order after it has been placed?
Orders can be cancelled within 2 hours of placement or before they are processed for shipping. Once an order is handed over to our courier partner, it cannot be cancelled but can be returned after delivery.